We strive to fulfill and ship orders within 5-7 business days. Please note that turnaround time may be longer during holiday seasons and can also depend on current production schedule. If you would like to expedite your order, please email us at handmaedebyerin@gmail.com to inquire about rush time & fees.

We do not accept returns or exchanges and all sales are final. However, if there is an issue with your order, please reach out to us directly via email at handmaedebyerin@gmail.com 

We do not send any finished engraved and/or cut proofs. The only proof we can send, if requested, is a digital design proof. However, this may delay turnaround time.

Yes! We ask that all logos be sent in black and white and in either PNG or SVG format.

Yes! We do offer wholesale orders. Please email us at handmaedebyerin@gmail.com to discuss large orders!

We currently only ship within the United States.

Yes, local pick up is available in Chelmsford, MA. Please select the local pick-up option at checkout. Please note that local pickup is Monday-Friday between 8:00-5:00 only. 

Because our boards are made of all natural woods, the engraving will vary depending on the specific grains of that board. Each board will be unique and one of a kind.

No, please only hand wash boards with warm water and a sponge using soap. Hand dry with a dish towel. Refrain from leaving the board soaking in a sink or dish pan.

Yes! You can read though and leave us your own review on our Google page here!